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tech now
January 2010

DirectFix Featured on TechNow Tv Show

DirectFix.com was featured on the TechNow TV program on Jan 16, 2010. Host Scott McGrew talked about the Free YouTube Repair Videos and also the discount parts for people to fix their iPhone Screen.
(Click here to watch the video)
nbc bay area
January 2010

iPhone Fix? There's a YouTube for That

Think the only solution when your iPhone screen is broken or your iPod quits playing is to spend hundreds of dollars on professional repairs? Guess again.
(Click here to watch the video)
By Scott McGrew
scientific computing
Sept 2009 - Repairing Your Palm TX PDA Digitizer

If you are like me, you find it difficult to live without your trusty PDA. I rely on it for so many things, such as writing this column, that I'd be lost without it. Unfortunately, by their very nature, they tend to be rather fragile devices. This is particularly true for those who might have a tendency to drop or sit on them...
By John R. Joyce, Ph.D.
May 2009 - DirectFix.com Has sold over 10,000 iPhone and iPhone 3G screens

DirectFix.com says it sold over 10,000 iPhone and iPhone 3G screens and touch panels, generating more than 3 million unique visitors to its replacement screen video tutorials on YouTube.com. The company says that instead of replacing broken iPhones at full retail price or shipping a broken phone for repairs, over 1,000 customers a month now elect to purchase and replace iPhone touch screens and LCDs themselves by following the online repair videos at DirectFix.com.
May 28, 2009 - Oops! iDropped It. iPhone Butterfingers Get New Life for Broken iPhone Screens

DirectFix.com, the leader in You Fix It replacement parts, accessories and videos for iPhones, Blackberrys, iPods, PDAs and handheld games, today announced it sold over 10,000 iPhone and iPhone 3G screens & touch panels, generating over 3 million unique visitors to its replacement screen video tutorials on YouTube.com...
Read More
pen computing
May 2009 - Broken iPhone LCD and/or touch screen? Fix it yourself

With over 20 million iPhones sold, there will be broken screens and digitizers, and maybe yours is one of them. Apple can fix it, of course, but that can take a while. An alternate is getting replacement parts from DirectFix.com. They also have instructional videos and everything else you need to get your iPhone back into working condition. The warranty goes bye-bye if you do that, so keep that in mind. -- Posted Wednesday, May 20, 2009
by chb
the new york times
November 2007 - Don't Throw Out Your Broken iPod; Fix It via the Web

...Knowledge is only half of the battle. A number of sites specialize in providing spare parts but also provide the information on how to install them as the incentive to use the site. PDAparts.com, for instance, sells replacement screens, batteries, cases and other parts for Palm Treos, iPaqs and other P.D.A's. Videos describing the process of opening the cases � probably the trickiest part of repairing today�s electronics can be downloaded from the site....
cnet reviews
Aug 2007 - Dealing with a cracked iPhone screen: Repair, other options

...Do-it-yourself: $150-$200 tools and loss of your warranty Several third-party companies sell replacement iPhone screens, which include the LCD and associated components. PDAParts sells the complete replacement screen for $150 and has a how-to video for self-installation.....
By Ben Wilson
November 2006 - Fix a PDA Yourself

TMCnet Webpage
...Well, at least if you're talking about smartphones and PDAs, there is a company out there with an alternate solution to waiting several weeks for the manufacturer of a Treo, for example, to replace a broken screen...
computer user
June 2005 - A Cracking Good Repair Guide

Computer User Magazine
Fix a busted PDA screen? Not as hard as you might think.
make magazine
Make Magazine (Technology On Your Time) - May 2005

Crack Open an iPAQ
...I found instructions for replacing the battery at PDAparts.com. Which also sold the battery. The replacement battery arrived in the mail within several days. I then set out to remove the back cover with their instructions...
Las Vegas Review Journal
Las Vegas Review Journal - April. 2005

ONLINE GUY: Broken PDA? Site helps you fix it
...Next time your PDA needs to be repaired or your iPod needs a new battery, try doing it yourself, with the help of PDAParts.com. Even technophobes should be able to order the correct replacement parts and tools, and follow the simple instructions to get your device working and looking like new...
Pocket PC Magazine
Pocket PC Magazine - Sept. 2003

"newsBYTES" Page 12
GetHighTech, Inc. is an online source for a variety of spare parts for iPAQ and Jornada Pocket PCs, including screens, batteries...

GetHighTech.com - Best of the Net
This is a great stop for PDA repairs and parts. They also have a great selection of refurbished PDAs and accessories. Be sure to check them out.
The Dallas Morning News
GetHighTech - In Jan. 2003 The Dallas Morning News

"PDA emergency!"
Personal digital assistants such as the Palm and Sony Clie entered our pockets only a few short years ago, but the litany of problems reported by users has already spawned a mini-industry...
HandHeld Computing
GetHighTech - In Sept. 2002 HandHeld Computing

Page 25 "Ultimate Troubleshooting Guide"
Nice article in the Sept. 2002 issue of HandHeld Computing Magazine. They also show a picture of our webpage with the free how-to videos.
Computer Shopper
GetHighTech - In Sept. 2002 Computer Shopper

"The Hard Edge"
Mondo PDA Cool
Suppose you own a PDA. (Unless you're Bill, who doesn't. - Alice) Then it breaks. Either you throw it away and buy a new one ($ouch$), or your send it back to the company and see what, if anything, it can do to fix it. How anout a third choice: GetHighTech. More than a pretty face. GetHighTech is a cornucopia of spare parts for PDAs...
July 31, 2002 - GetHighTech WebPage Shown on TechLive!

GetHighTech WebPage was featured on TechTV show called TechLive
To Replace or Repair?
(Click Here) to read the article from the show.
The Wall Street Journal
July 16, 2002 - The Wall Street Journal

Guaranteed to Last A Whole 90 Days - Companies Slash Warranties, Making Gadgets Disposable; `We Design Landfills'
By Jane Spencer

...Another way tech companies encourage upgrades is by setting repair costs prohibitively high. At Palm, getting a replacement for a cracked screen costs $125 - even though Web-based repair companies like GetHighTech.com manage to fix them for closer to $50. The site also offers videos and guides to help users make basic repairs on their units...
Smart Computing
July 2002 Issue of Smart Computing
Learning Series - Your PC Troubleshooting Help Desk

This Old PDA
Rescue Your Palm OS Device From The Scrap Heap
July 2002? Vol.8 Issue 7
Page(s) 66-69 in print issue

You rush through yet another unfamiliar airport terminal, trying to catch a flight. As you pull out your trusty PDA (personal digital assistant) to check flight information, some other harried traveler racing down the terminal bumps into you. The collision catches you unaware, and before you can react, the PDA is flying out of your hand and crashing to the floor. The once pristine glass screen now sports multiple cracks...
(Click Here)
Computer User
June 1, 2002 - Company Specialized in PDA Parts & Repair

It started out as a hobby, as well as a desire to help inform people about the inner workings of PDAs. Now, Mr. Stanley is founder and president of a successful online business dedicated to assisting PDA users.... For the rest of the article
(Click Here)
- By: Jende Huang
Palm Power Magazine
April 3, 2002 - Do-It-Yourself Handheld Repairs

By Steve Niles
..."In my opinion, though, the next best thing to knowing how to do a thing is knowing where to find out how to do it. From now on, whenever someone writes in to ask me how to replace a cracked screen or how to resuscitate a Palm handheld that has apparently suffered the equivalent of a major coronary, I'll refer him to the extremely knowledgeable and friendly folks at Gethightech.com"...
(Click Here) to read the rest of the article.
Business Week Online
October 25, 2001 - Christmas Wishes

Target last year's customers with creative marketing opportunities that encourage repeat business.

Mr. Stanley, whose company, GetHighTech, repairs and resells personal digital assistants, plans to send a special edition of his e-mail newsletter to the 3,500 customers on his mailing list. He'll be pushing holiday specials and also offering tips and new-product reviews. By including the how-to information, he makes the newsletter more than just an ad and ensures that it will be well read, forwarded to online PDA-users groups, and printed out and passed around by techies.
Information Week
Aug 22, 2000 - New Uses For Old Handheld Devices

Has your old handheld device outlived its usefulness? It might not be as worthless as you think. Several companies have found a way to make money with these old devices. They're purchasing discontinued Palm and Hewlett-Packard PDAs, which can then be cannibalized for parts and resold for use in repairing broken machines. Robby Stanley, president and founder of Gethightech Inc. in Morgan Hill, Calif., has been buying and selling used Palm and Handspring devices for two years. Two months ago, he quit his IT job with headhunter firm Hall-Kinion to focus on his online business, which now has five employees...

-- Matthew G. Nelson

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